I received a message saying that my order was shipped, but I haven't received it yet. What do I do?
Delivery time varies between 10 and 15 working days. If you do not receive the order within this period, contact our customer service via our live chat or email support@capasacessorios.pt to explain what happened, so that we can check the situation and apply the solution to the problem. your case.
I changed my phone, can I change the case I ordered?
If this happens, please contact our customer support support@capasacessorios.pt , identifying yourself and explaining what happened, so that we can check the situation and find the best solution for your case.
Did I receive a damaged or wrong item? What to do?
If you receive a damaged or incorrect item, please contact our customer service via our live chat or email support@capasacessorios.pt to explain what happened, so that we can determine the best solution for your issue. your case.
I ordered several items but only received one. And now?
If this has happened, don't worry. If you placed an order and only received one of the
items, please wait patiently for the remaining items that you will receive soon. We often use this separate shipping method so that the customer receives the products as quickly as possible.
Can't find what you're looking for?
Send us an email with your doubts or questions. Our customer service will respond as quickly as possible. Make sure that as much information as possible is provided, as well as the order number (if applicable).
Please send us an email to support@capasacessorios.pt